Privacy Policy

 

This privacy statement explains what personal data Samyak Infotech Private Limited collects from you and how we use that data.

 

Last updated on August 29, 2024.

 

Who We Are

We are Samyak Infotech Private Limited, headquartered at SKD Surya Icon, 132 Feet Ring Road, AEC Cross Rd, opp. Torrent Power nr. Naranpura, Ahmedabad, Gujarat 380013. We provide custom software development and IT consulting services, similar to those offered by our competitors. As you read this document, you are currently visiting our website, which is the digital face of our company. We are strongly committed to delivering a great experience while you browse our website, sharing materials you might find interesting, promptly addressing any questions you may have, and ensuring the uninterrupted functioning of the website to avoid any inconvenience. This is made possible with your kind assistance, which you provide by sharing your personal data with us. We understand that personal data is extremely sensitive, and we take your privacy very seriously. To ensure your comfort, we’ve developed this privacy policy, which covers every detail regarding our handling of your personal data.

 

What Personal Data We Collect

Samyak Infotech Private Limited collects data to provide you with direct feedback regarding our services. You provide some of this data directly, such as when you fill in the Contact Us form, Office 365 migration calculator, or other similar forms to contact us for support or to comment on our articles. We also collect data using technologies like cookies and receive error reports or usage data from software running on your device.

We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources may vary over time but currently include:

  • Service providers that help us determine a location based on your IP address to customize certain products to your location.
  • Partners with which we offer co-branded services or engage in joint marketing activities.
  • Publicly available sources such as open government databases or other data in the public domain.

You have choices about the data we collect. When you are asked to provide personal data, you may decline. However, if you choose not to provide data that is necessary to deliver a service, feature, or feedback, you may not be able to use that service, feature, or receive feedback.

The data we collect can include the following:

  • Name and contact data: We collect your first and last name, work email address, phone number, company name, and other similar contact data.
  • Demographic data: We collect data about you, such as your country and preferred language.
  • Website data: We collect data about how you interact with the Samyak Infotech Private Limited website, such as visitor behavior patterns (e.g., the website sections you visit and the time spent there).
  • Configuration data: We collect data about the network you use to connect to our website, including your IP address.
  • Error reports and performance data: We collect data about problems you experience with our services to diagnose problems and provide solutions. Depending on your browsing environment and settings, error reports may include data such as the type or severity of the problem, details of the software or hardware related to the error, and other software data on your device.
  • Troubleshooting and Help Data: If Samyak Infotech Private Limited is engaged in troubleshooting and help, we collect data about you and your hardware, software, and other details related to the incident, including contact data, content of your communications with us, data about the condition of your machine and applications, and system and registry data.

Please note that you may communicate personal data we do not require, such as payment data, in the description section of a CONTACT-US form. We will not use this information in any way other than storing it on our backup server. Please do not share any personal data not directly requested by us.

Our website is not intended for children or private individuals, and we do not knowingly collect data relating to them. Parents can revoke consent choices previously made and review, edit, or request the deletion of their children’s personal data.

We may also collect personal data from third parties who have your consent to pass your details to us or from publicly available sources.

 

Why We Collect Personal Data

Samyak Infotech Private Limited collects data for the following purposes: sending communications, including promotional communications; advertising; analyzing website visitor statistics; technical website troubleshooting; and improving website user experience.

In carrying out these purposes, we intend to inform you about issues you’ve asked us to address, contact you if we need to obtain or provide additional information, ensure our records are correct, and check periodically that you’re happy and satisfied. We do not rent or trade email lists with other organizations and businesses.

However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent data leaks. For example, we store data we collect from you, such as your name, email address, phone number, and company name, in a secure database.

We may combine information collected automatically with other data we receive from third-party sources, such as data providers and marketing partners, to create a more complete profile of you. We use this combined profile to communicate with you, including providing personalized advertising and promotional content based on your interests and browsing behavior.

Additionally, you can sign up for email subscriptions and choose whether you wish to receive promotional communications from Samyak Infotech Private Limited by email, SMS, physical mail, and telephone.

 

Why We Share Personal Data

We will access, transfer, disclose, and preserve personal data when we have a good faith belief that doing so is necessary to:

  • Comply with applicable law or respond to a valid legal process, including in response to a request from law enforcement or other government agencies.
  • Protect our clients, for example, to prevent spam or attempts to defraud users of our services, or to help prevent the loss of life or serious injury to anyone.
  • Protect the rights of Samyak Infotech Private Limited, including enforcing the terms governing the use of the services.

Please note that some of our website pages include links to third-party products whose privacy practices may differ from those of Samyak Infotech Private Limited. If you provide personal data to any of those parties, your data is governed by their privacy statements.

 

What Rights You Have

You are entitled to view, amend, or delete the personal information that we hold:

  • You may ask what personal data about you we hold and who the recipients of your personal data are at any time.
  • You may ask us to update and correct any out-of-date, incorrect, or incomplete personal data that we hold about you free of charge.
  • You may opt out of any marketing communications that we may send you. This choice does not apply to mandatory service communications.
  • You may withdraw your consent for the processing of your information at any time.
  • You may request the erasure or update of your personal information here.

Email your request to our Data Protection Officer at samakit.gandhi@samyak.com. We will respond to requests to access or delete your personal data within 30 days.

 

Cookies & Similar Technologies

Samyak Infotech Private Limited uses cookies (small text files placed on your device) and similar technologies to provide our online services and to help collect data. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well.

When you visit or log into our website, we use cookies and similar technologies to collect certain information about your visit. This includes:

  • Usage Data: Information about how you use our site, such as pages visited, time spent on pages, and links clicked.
  • Device Information: Details about the device you use to access our site, including IP address, browser type, and operating system.
  • Personal Data: If you provide it, we may collect information such as your email address, phone number, or other contact details.

We use cookies and similar technologies for several purposes, including:

  • Security: We use cookies to detect fraud and abuse of our website and services.
  • Storing information you provide on a website: When you provide information, we store the data in a cookie to remember the information you have added.

The main reason we typically set cookies is to gather website statistics.

 

How to Control Cookies

You may usually switch off cookies in your browser.

 

Other Similar Technologies

In addition to standard cookies, we can use other similar technologies to store and read data files on your computer. This is typically done to improve speed and performance by storing certain files locally. Similar to standard cookies, these technologies can also be used to store a unique identifier for your computer, which can then be used to track behavior. These technologies include Local Shared Objects (or “Flash cookies”).

 

Notice to End Users

Samyak Infotech Private Limited is intended to deliver its services to organizations. Your use of Samyak Infotech Private Limited’s website may be subject to your organization’s policies, if any. If your organization is administering your use of Samyak Infotech Private Limited’s website, please direct your privacy inquiries to your administrator. Samyak Infotech Private Limited is not responsible for the privacy or security practices of our clients, which may differ from those set forth in this privacy statement.

If you use an email address provided by an organization you are affiliated with, such as an employer or school, the owner of the domain (e.g., your employer) associated with your email address may access and process your data, including the contents of your communications and files.

 

How We Secure Your Data

We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities.